IT Services Brisbane

YOUR PREMIUM ICT PARTNER

We provide Managed IT Services in Brisbane

Are you looking for a Managed IT service provider in Brisbane? Not only can IT Services Brisbane do this for you – we love to help with anything IT. We offer a service that provides a complete outsourced IT support solution for your business. You no longer have to worry about maintenance and security issues, let us do it all!

No matter what type of setup your company has or how complicated the operation may be we know we can reduce your downtime, streamline your IT processes and provide the support your company needs! We take care of everything from web hosting and data recovery down to network security with just one call today.

Managed It

High quality, managed IT services are a key component of any successful Brisbane business. When your IT all runs well, operations are streamlined and expenses are more easily managed. If you’re scaling your business, the right IT systems and support are integral to this growth. Unfortunately, just as IT helps you succeed, an unexpected glitch or system crash can also create enormous issues. This is where managed IT services in Brisbane can help.

3CX

A reliable phone system is an essential part of running any company, and at IT Services Brisbane we know that cutting edge technology such as the 3CX VOIP Phone system will not only save you a lot of $$money$$, it will make your business look super professional.

CISCO Partner

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Microsoft gold
Partner

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IT Solutions

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Cloud back up

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Microsoft Certified Gold Partner

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Brisbane Premium 3CX Partner

In today’s digital age, communication has become a crucial part of any business. An effective way to communicate with your customers is through 3CX – the complete communications solution. 3CX offers a competitive pricing as well as SIP trunking and hosting services.
3CX comes with video conferencing, website live chat integration , and apps for Android, iOS and web browsers, including call tracking, call whisper and loads more. Just ask us 3CX will change the way you do business for the better.

Our IT Partners

What is IT Support from IT Services Brisbane and why do I need it?

We are technical Support engineers

We employ expert technical support engineers, who are highly skilled in solving both internal and external technical issues. Our friendly team of technical support engineers can provide assistance for a range of technical issues for your home office and/or business. This assistance can be either remote or onsite technical support, installation and set up of computer systems, and monitoring and maintaining IT systems, to mention just a few!

We are performance optimisers

Our technicians are highly skilled and highly trained individuals who specialise in optimizing the performance and usability of each individual component within your network and system. We instinctively know how to extract the most from each part to achieve maximum performance from your IT systems.

CISCO Certified Partner

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What should I look for in an IT services provider?

Such a great question…and one that not enough people ask. If they did, the industry wouldn’t be flooded with ‘would be’ IT companies masquerading as the ‘real deal’.
So, a few words of advice…all good quality, reputable, capable IT service providers can demonstrate all of the following: a good first impression, clear communication and response times, proactive approaches, industry experience, advanced technology, flexibility, adequate manpower, transparency, visibility, stability and a range of payment options.
Not getting this from your current IT Services provider? Call IT Services Brisbane today to discuss your needs.

We are security guards

You wouldn’t leave your front door unlocked when you leave the house, neither should you leave your IT systems unlocked, primed for intruders. Cybercrime costs Australian businesses $29m every year. Cyber-attacks can be damaging if your security processes are not up to date. At IT Services Brisbane, we take security very seriously.

We are integration artists

Need to upgrade your system with new technology? Seen an ad-on you just have to have? Finding that your latest upgrade makes the system ‘clunky’? IT Services Brisbane can assist in the integration of new or upgraded technology within existing frameworks and systems to create seamless, highly functional operations across your business.

Five Elements One Mission

We can do it all. We pride ourselves on being a one-stop IT Shop for everyone in Brisbane, from local businesses to corporate and government agencies.

SECURE
REPAIR
SUPPORT
CONNECT
MONITOR

5 Reasons to work with IT Service Brisbane

Microsoft gold
Partner

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IT Solutions

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Cloud back up

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IT Solutions

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Clear response times

We’ve said it before, IT downtime equals lost business and costs you money. Worse still, you’re then at the mercy of your IT services provider to get you back up and running again as fast as possible. Poor response times to requests for service are the hallmark of poor customer service, so try to avoid companies like that. At IT Services Brisbane, our response times are clearly defined within our client’s individual service agreements.

What People Are Saying

One of my employees opened an email that had a virus in the attachment. The email was from a familiar email address and the subject line indicated that the email was extremely urgent, so she didn’t think twice about the contents. Once she opened it, the virus locked her out of her work account and immediately sent the email to everyone in her contact list. It was a disaster for my business because before we could let everyone know about it, the same thing happened to anyone who had received and opened the email. It just multiplied exponentially! It’s safe to say that I was in extreme panic mode; very few people in our organization could access anything in the network and the business was in serious trouble. Enter stage right, IT Services Brisbane, riding on a white horse! Within a very short time, they had detected and disabled the virus. Fortunately, there was no damage to any files but it could have been so much worse! I’m thankful for the quick and decisive action by IT Services Brisbane to solve our problem. 

Binky, New Farm 

After a warehouse fire next door, our computers were damaged by smoke and heat and they just wouldn’t turn on. With no remote backup, we were resigned to the fact that all our data, going back about 5 years, was lost forever. A friend told me about Dean and his crew of IT specialists and recommended that I give him a call to see if we could do anything to get it back. I called IT Services Brisbane and spoke with Dean. He was really helpful and gave me some hope that we might be able to get the data off the machines. To this day, I have no idea how he managed it but most of our data was recovered and we were able to open our doors again, confident that orders weren’t missed and that our customers were receiving the service they were used to. It wasn’t a cheap fix but I would gladly pay it 10 times over to get the result that we did. Thanks, IT Services and thanks also for setting us up in the cloud! No more lost data for us!

James and crew, Albion

About a year ago, my accountancy firm’s network was under cyber-attack, which shut down our emails and compromised some of our data. It was a pretty stressful time for my business and my clients. I called IT Services Brisbane for the first time, as our IT support at the time couldn’t help us and things were becoming desperate. The team at IT Services Brisbane dropped everything to immediately launch countermeasures and stop the attack from infiltrating our website further. Without their help, I’d hate to think how badly our network would have been damaged and how much data we would have lost. Throughout it all, Dean and his team were calm and in control and worked methodically to solve the problem. I can’t thank them enough.

Mark, Indooroopill

When we were looking to upgrade our company’s IT systems, we went on the hunt to find an IT group to do the job. Of the 6 companies that we interviewed, IT Services Brisbane was the only one who could come up with a simple enough solution that we could understand and that matched what we were trying to do. Honestly, I thought that it wasn’t a difficult request so I was surprised when company after company did not deliver what I wanted. It really opened my eyes as to how careful you need to be if you want to find a company that is well-matched to your own ideas and business. Overall, I was impressed with the service, affordability and competence of IT Services Brisbane and we have engaged them to provide on-going support as our business moves onto its next phase. I can highly recommend their services.

Sharon and Wilhelm, Springfield

Datto Certified Gold Partner

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3. Benefits of Having IT SUPPORT

STAY IN CONTROL YOUR IT COST

The general consensus is that larger companies have a distinct advantage when it comes to staying in control of their IT costs because they can afford to have an in-house IT team on their company payroll. But is this a myth or reality? Employing staff as part of your in-house IT team involves having a whole lot of added costs not incurred by using an external team…and large companies know this. External contractors are no longer solely the domain of small businesses. Unless they are a really large corporate, businesses are opting to outsource their IT service needs to companies like IT Services Brisbane who can meet their IT needs just as well, without the expense of an in-house team.

STAY COMPLIANT AND SECURE

In this day and age of online trading, learning, and well just about everything, your compliance and security are especially important to reduce risk. Systems security is possible to coordinate on your own if you are tech savvy…but even ‘qualified’ technicians find it difficult to maintain security if they don’t have the experience to know the tricks and traps to protect against hackers and software with malicious intent. IT Services Brisbane employs technicians who highly trained, qualified, experienced, and certified in their relevant fields. We know what it takes to secure your network and ensure that your business is compliant.

STAY FOCUSED ON YOUR CORE

Unless you are in the business of IT, managing your own IT services doesn’t fall in the arena of your core business. So, why do it? I don’t manage my own legal contracts because I’m not a lawyer and it’s in my interest in terms of reducing my own risk! Establishing a relationship with a quality IT services company means that you can continue to focus on your business while new technology is quickly implemented in the background and existing systems are maintained seamlessly and securely. Take the stress and time out of managing your own IT and contact IT Services Brisbane today! You won’t be sorry you made the call!

Frequently asked questions

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